Shipping policy

Shipping Policy

At Satya Exclusives, every piece is crafted with love and attention to detail. To ensure your order reaches you safely and on time, please review our shipping policy below:

1. Order Processing

  • Since most of our products are handmade and made-to-order, processing time may vary between 7–21 working days, depending on the design and customization.

  • Ready-to-ship products are usually dispatched within 3–5 working days.

  • You will receive an email/SMS confirmation with tracking details once your order has been shipped.

2. Shipping Methods & Charges

  • We ship across India and to select international locations.

  • Domestic orders are shipped via trusted courier partners such as Blue Dart, Delhivery, DTDC, or similar services.

  • International orders are shipped through DHL, FedEx, or Aramex.

  • Shipping charges are calculated at checkout based on your location and order weight.

3. Estimated Delivery Timelines

  • Domestic Shipping (India): 5–10 business days after dispatch.

  • International Shipping: 10–20 business days after dispatch, depending on customs and destination country.

  • Delivery timelines are estimates and may vary due to unforeseen delays such as strikes, natural calamities, or courier partner issues.

4. Customs & Duties (For International Orders)

  • Customs duties, taxes, and import charges (if applicable) are the responsibility of the customer.

  • Satya Exclusives has no control over these charges and cannot predict their amount.

5. Shipping Address

  • Please ensure your shipping address, contact number, and pin code are accurate when placing the order.

  • We will not be responsible for delays or failed deliveries due to incorrect or incomplete information.

6. Delays

  • While we always strive to deliver on time, delays may occur due to high demand, festive seasons, or unforeseen logistics challenges.

  • In such cases, our team will keep you informed.

7. Lost or Damaged Packages

  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery attempt at info@satyaexclusives.com with your order details and images.

  • We will work with our courier partners to resolve the issue promptly.

✨ At Satya Exclusives, your satisfaction is our top priority. We are committed to delivering your handcrafted outfits with the same care with which they were created.