Terms of service

Terms of Service

Welcome to Satya Exclusives. By accessing or using our website (www.satyaexclusives.com) or purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.


1. General

  • Satya Exclusives (“we,” “our,” “us”) provides handcrafted, custom-made, and ready-to-wear fashion products.

  • By using our services, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent/guardian.

  • We reserve the right to update, modify, or change these Terms at any time without prior notice.


2. Products & Services

  • Our products are handcrafted and made-to-order, which may result in slight variations in design, color, or detailing. These are natural characteristics of handmade items, not defects.

  • Availability of products is subject to change. If an item is unavailable after you place an order, we will notify you and provide alternatives or a refund.


3. Pricing & Payment

  • All prices listed on our website are in INR (Indian Rupees) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We accept secure online payments through trusted gateways. By completing a purchase, you confirm that the payment method belongs to you.


4. Shipping & Delivery

  • Orders are shipped to the address provided during checkout. Please ensure your details are correct, as we cannot be held responsible for delays or failed deliveries due to incorrect information.

  • Estimated delivery timelines will be provided at checkout but may vary due to location, production time, or unforeseen delays.


5. Returns & Refunds

  • Please refer to our Return & Refund Policy for details regarding eligibility, timelines, and conditions.


6. Intellectual Property

  • All content on this website—including designs, logos, images, and text—belongs to Satya Exclusives.

  • You may not copy, reproduce, distribute, or use any material without prior written permission.


7. Limitation of Liability

  • Satya Exclusives is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • While we ensure the highest quality, we are not responsible for allergic reactions, improper care of garments, or misuse of products.


8. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall fall under the jurisdiction of the courts in New Delhi, India.


9. Contact Us

For questions, concerns, or clarifications regarding these Terms, you can reach us at:
📧 info@satyaexclusives.com
📞 +91 97798 88608